Off-the-Shelf Microlearning

Ready to upload to your LMS.

Unlimited users. Forever.

Customer Service

5 Essential Customer Service Tools
$149.00
Add To Cart
7 Strategies for Gaining Control of Customer Conversations
$149.00
Add To Cart
7 Types of Customer Service
$149.00
Add To Cart
A Guide to Saying “No” to Customers
$149.00
Add To Cart
An Introduction to Omnichannel Customer Service
$149.00
Add To Cart
Active Listening in Customer Service
$149.00
Add To Cart
An Introduction to Contact Center Management
Sale Price:$99.00 Original Price:$149.00
sale
Add To Cart
Balancing Personable and Professional Customer Service
Sale Price:$99.00 Original Price:$149.00
sale
Add To Cart
Communicating Effectively With Customers
$149.00
Add To Cart
Communicating With Cross-Cultural Customers
$149.00
Add To Cart
Confronting Cultural Bias in Customer Service
$149.00
Add To Cart
Creating a Customer Service Strategy
$149.00
Add To Cart
Customer Service Conversation Starters
$149.00
Add To Cart
Delivering Exceptional Customer Service Across Cultures
$149.00
Add To Cart
Delivering Proactive Customer Service
$149.00
Add To Cart
Empowering Your Team to Deliver Great Customer Service
Sale Price:$99.00 Original Price:$149.00
sale
Add To Cart
Ending Customer Service Conversations
$149.00
Add To Cart
Expressing Empathy in Customer Service
$149.00
Add To Cart
Giving an Effective Customer Apology
$149.00
Add To Cart
Guide to Retaining Customers During Times of Crisis
$149.00
Add To Cart
How to Handle Refund or Cancellation Requests
$149.00
Add To Cart
How to Increase Customer Retention and Reduce Churn
$149.00
Add To Cart
How to Measure Customer Service Performance
$149.00
Add To Cart
Managing Customer Support Tickets
$149.00
Add To Cart
Mastering Customer Service Phone Calls
$149.00
Add To Cart
Meeting and Exceeding Customer Expectations
$149.00
Add To Cart
Personalizing Customer Interactions to Build Rapport
$149.00
Add To Cart
Responding to an Upset or Abusive Customer
$149.00
Add To Cart
Soliciting and Responding to Customer Feedback
$149.00
Add To Cart
Successful Channel Switching in Customer Service
$149.00
Add To Cart
Supporting Customers on Social Media
$149.00
Add To Cart
Talking to Customers on Live Chat
$149.00
Add To Cart
What Is Customer Service and Why Does It Matter?
$149.00
Add To Cart
Why Cultural Sensitivity Matters in Customer Service
$149.00
Add To Cart
Why Customers Get Upset
$149.00
Add To Cart
Writing Outstanding Customer Emails
$149.00
Add To Cart

Can’t find your course?

Contact us for a custom course today.

Frequently Asked Questions

  • All of our Skillseed courses are published to be SCORM 1.2 compliant and should work on your in house Learning Management System. If you’d like to provide a sample to your LMS administrator, you can download a free Skillseed course for testing on your LMS here. If you require a different publishing format such as xAPI, contact us and we can do that for you.

  • Absolutely. We offer FREE customization of fonts and color scheme on purchases of 5 or more courses. Just contact us with your requirements and we’ll take care of the rest.

  • Absolutely. We can edit any of the course content except for any videos which might be included. There is an additional fee dependent on the amount and type of edits that you request. Just contact us with your details and we’ll take it from there.

  • All of our Skillseed courses are available for translation in over 20 languages. Costs range from $500-$1200 dependent on the length of the course. Contact us with your translation needs and we can typically deliver your translated course(s) in about 2 weeks.

  • Unfortunately no. The course file will be made available to you in .zip format to be loaded to your LMS. You are prohibited from reselling or using any of the content in the course outside of it’s delivered format.