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Off-the-Shelf Microlearning

Your Brain on Uncertainty
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What Makes People Feel Happy and Fulfilled at Work?
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Understanding the Anger Cycle and How to Interrupt It
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The Science of Starting New Habits and Making Them Stick
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The Science of Happiness and Well-Being
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Recognizing the Signs of Employee Substance Abuse at Work
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Practicing Gratitude: Tips and Prompts
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Physical Habits for Happiness and Well-Being
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Improving Your Well-Being Through Social Connections
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How to Support Your Team’s Mental Health
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How to Support a Grieving Co-worker
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How to Handle Big Emotions
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How to Get Out of a Mental Rut
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How to Find Meaning and Purpose in Your Work
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4 Types of Compensation and Benefits
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4 Forms of Sexual Harassment and Their Consequences
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How to Find a Good Therapist
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How Habits Form and How to Break Them
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Grieving the Death of a Co-worker
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Fostering Positive Emotions at Work
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Finding Purpose and Meaning
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Finding “Flow” and Engagement in Your Work
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Easy Ways to Connect With Nature and Improve Health
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Easy Desk Stretches
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Combating Workplace Perfectionism
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Combating Stigma and Misconceptions About Mental Health
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Challenging Core Beliefs to Boost Happiness
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Building a Sustainable Workout Habit
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Building a Healthy Social Life at Work
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Building a Healthy Morning Routine
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Building a Healthy Evening Routine
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Breathwork Techniques for Beginners
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Boost Your Wellness with Healthy Workplace Habits
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Applying the FITT Principle to Your Workouts
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A Manager’s Guide to Supporting Grieving Employees
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What Is DIBs and Its Workplace Impact?
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A Beginner’s Guide to Exercise
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6 Reasons People Don’t Exercise and How to Overcome Them
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5 Cognitive Distortions That Undermine Our Happiness
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10 Tech Tips to Boost Happiness
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A Guide to Saying “No” to Customers
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7 Types of Customer Service
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Understanding the Gender Spectrum
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7 Strategies for Gaining Control of Customer Conversations
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How to Retain Diverse Talent
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5 Essential Customer Service Tools
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How to Quantify and Measure DIBs
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Balancing Personable and Professional Customer Service
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An Introduction to Omnichannel Customer Service
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Cultivating DIBs Through Belonging Moments
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How to Be an Ally for Diversity and Inclusion
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Fostering Psychological Safety in the Workplace
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Fighting Gender Bias at Work
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Creating an Inclusive Remote Environment
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Attracting and Hiring Diverse Talent
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Tips for Avoiding Bias While Recruiting and Retaining Talent
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Recognizing Five Types of Unconscious Bias
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How to Overcome Your Unconscious Biases
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An Introduction to Contact Center Management
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Active Listening in Customer Service
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Writing Outstanding Customer Emails
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Why Customers Get Upset
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The Critical Thinking Process
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Why Cultural Sensitivity Matters in Customer Service
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What Is Customer Service and Why Does It Matter?
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Talking to Customers on Live Chat
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Supporting Customers on Social Media
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Successful Channel Switching in Customer Service
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How to Strengthen Your Critical Thinking Skills
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How to Identify Satire and Fake News
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Business Blogging 101
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Soliciting and Responding to Customer Feedback
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Responding to an Upset or Abusive Customer
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How to Identify Cognitive Bias
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Distinguishing Between Fact and Opinion
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Developing Employees’ Critical Thinking Skills
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Building and Strengthening Workplace Arguments
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7 Workplace Fallacies to Watch Out For
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Responding to an Active Shooter Threat
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Preventing Slips, Trips, and Falls
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Personalizing Customer Interactions to Build Rapport
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Meeting and Exceeding Customer Expectations
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Mastering Customer Service Phone Calls
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Managing Customer Support Tickets
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Ladder Safety Fundamentals
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How to Measure Customer Service Performance
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Identifying and Reporting Early Warning Signs of Workplace Violence
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First Aid for Life-Threatening Bleeding
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How to Increase Customer Retention and Reduce Churn
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Eye Safety Fundamentals in the Workplace
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How to Handle Refund or Cancellation Requests
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Guide to Retaining Customers During Times of Crisis
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Ergonomics in the Office and at Home
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Ergonomics and Safe Lifting, Pushing, and Pulling
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Giving an Effective Customer Apology
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Recognizing and Neutralizing Workplace Bullying
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Expressing Empathy in Customer Service
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Ending Customer Service Conversations
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Empowering Your Team to Deliver Great Customer Service
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Negotiation vs. Persuasion
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Strategies for Building Empathy
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Selecting the Right Medium for Your Written Communication
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Speaking Up in Meetings
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Running an Effective Meeting
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Practicing Your Presentation
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Presenting Data
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Negotiation Tactics
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Inductive vs. Deductive Reasoning
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Written Communication: How to Write With Purpose
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Writing for Your Audience
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Working with Different Communication Styles
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Why Communication Skills Matter to Your Professional Success
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When and How to Involve HR
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When and How to Escalate Issues to Your Boss
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Setting a Meeting Agenda
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What Is Empathy?
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What Is Communication, and Why Does It Sometimes Fail?
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Visual Aid Design
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The Three Types of Negotiation
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The Importance of Empathy at Work
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3 Levels of Workplace Violence and How to Respond to Them
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Strategies for Effective Listening
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Delivering Proactive Customer Service
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Delivering Exceptional Customer Service Across Cultures
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Customer Service Conversation Starters
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Creating a Customer Service Strategy
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Choosing the Right Project Management Framework
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Working With Visual Aids
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Persuasion Tactics
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Strategies for Dealing With a Difficult Boss
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Overcoming Empathy Roadblocks
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Managing Conflict in Meetings
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How to Identify Reliable Information
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How to Ask Better Questions for Critical Thinking
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Starting a Conversation
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What Is Critical Thinking?
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Confronting Cultural Bias in Customer Service
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Communicating With Cross-Cultural Customers
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Communicating Effectively With Customers
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Improving Your Verbal Communication Skills
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Improving Your Presentation Skills
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Improving Your Negotiation and Persuasion Skills
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Improving Your Business Writing Skills
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How to Structure Your Writing
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How to Use Verbal, Nonverbal, and Written Communication
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How to Structure Your Presentation
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How to Remove Five Common Communication Barriers
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How to Overcome Your Fear of Confrontation and Conflict
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How to Improve Your Grammar, Spelling, and Punctuation
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How to Have a Difficult Conversation
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Group Facilitation Techniques
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How to Edit and Proofread Your Work
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Ending a Conversation Positively
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Defining Your Presentation Objective
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Dealing With Questions
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Communication Mistakes: Rectifying and Clarifying
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Coping With Presentation Nerves
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Communicating With Empathy
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Common Workplace Issues and How to Handle Them
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Choosing the Right Communication Medium
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Becoming an Expert Verbal Communicator
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Building Consensus in Meetings
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Understanding the Basics of Change Management Models
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Asking Closed vs. Open Questions
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Turning a Crisis Into an Opportunity for Positive Change
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Tips for Employees Facing Change at Work
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The McKinsey 7-S Model
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The Satir Change Management Model
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The Fundamentals of Leading Through Change
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Planning an Effective Change Communication Strategy
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Overcoming Common Change Management Challenges
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Lewin’s 3-Step Change Management Model
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Making the Case for Change
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Leading During an Unexpected Change
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Kotter’s 8-Step Change Model
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How to Develop and Communicate a Vision for Change
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How to Measure the Effectiveness of Change
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How to Support Your Employees in a Crisis
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Introduction to Change Management
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Getting Employee Buy-in During Change
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Empowering Employees to Successfully Navigate Change
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Effective Change Management Communication
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Creating a Change Action Plan
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Building Adaptability for Your Team
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Best Practices for Change Management
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5 Tips for Leading Teams Through Change
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Kübler-Ross Change Management Framework
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Writing a Cover Letter
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Working With People You Don't Like
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3 Types of Organizational Change
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What to Do When You’re Feeling Unmotivated
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What Is Networking, and Why Is It Important?
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What Is Career Development and How Can You Drive Your Career?
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What Is a Mentor and How Do You Find One?
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Understanding and Leveraging Your Strengths
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Taking Control of Your Personal Brand at Work
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Signs It's Time to Find a New Job
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Seeking Feedback
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Repairing a Broken Work Relationship
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Receiving Feedback
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Frequently Asked Questions

  • All of our Skillseed courses are published to be SCORM 1.2 compliant and should work on your in house Learning Management System. If you’d like to provide a sample to your LMS administrator, you can download a free Skillseed course for testing on your LMS here. If you require a different publishing format such as xAPI, contact us and we can do that for you.

  • Absolutely. We offer FREE customization of fonts and color scheme on purchases of 5 or more courses. Just contact us with your requirements and we’ll take care of the rest.

  • Absolutely. We can edit any of the course content except for any videos which might be included. There is an additional fee dependent on the amount and type of edits that you request. Just contact us with your details and we’ll take it from there.

  • All of our Skillseed courses are available for translation in over 20 languages. Costs range from $500-$1200 dependent on the length of the course. Contact us with your translation needs and we can typically deliver your translated course(s) in about 2 weeks.

  • Unfortunately no. The course file will be made available to you in .zip format to be loaded to your LMS. You are prohibited from reselling or using any of the content in the course outside of it’s delivered format.